Privacy declaration

Shanti Bansi Coaching, located at Hoogeveenlaan 14J 2545 TP The Hague, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
Hoogeveenlaan 14J
2545 TP The Hague
Bansi is the Data Protection Officer of Shanti Bansi Coaching. She can be reached via info@shantibansi.com.

Personal data that we process
Shanti Bansi Coaching processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data that we process:
– First name and surname
– Sex
– Date of birth
– Birthplace
– Address data
– Phone number
– E-mail address
– IP address
– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
– Location data
– Information about your activities on our website
– Data about your surfing behavior across different websites (for example because this company is part of an advertising network)
– List of customer contact details via an app
– Internet browser and device type
– Bank account number

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from a parent or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at info@shantibansi.com and we will delete this information.

For what purpose and on what basis we process personal data
Shanti Bansi Coaching processes your personal data for the following purposes:
– Handling your payment
– Sending our newsletter and/or advertising brochure
– To be able to call or e-mail you if this is necessary to be able to carry out our services
– Inform you about changes to our services and products
– Provide you with the option to create an account
– To deliver goods and services to you
– Shanti Bansi Coaching analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
– Shanti Bansi Coaching follows your surfing behavior on various websites with which we tailor our products and services to your needs.
– Shanti Bansi Coaching also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

Automated decision making
Shanti Bansi Coaching takes responsibility decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example an employee of Shanti Banci Coaching).

How long we keep personal data
Shanti Bansi Coaching does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected. Shanti Bansi Coaching does not sell your data to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Shanti Bansi Coaching remains responsible for these processing operations.

Sharing personal information with third parties
Shanti Bansi Coaching shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Shanti Bansi Coaching remains responsible for these processing operations. In addition, Shanti Bansi Coaching provides your personal data to other third parties. We only do this with your explicit permission.

Cookies

Cookies, or similar techniques, that we use
Shanti Bansi Coaching uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Shanti Bansi Coaching uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to be able to optimize it. In addition, we place cookies that keep track of your surfing behavior so that we can offer customized content and advertisements. On your first visit to our website we already informed you about these cookies and we asked for your permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.

Cookies are also placed on this website by third parties. These are, for example, advertisers and/or social media companies.

View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Shanti Bansi Coaching and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@shantibansi.com. To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Shanti Bansi Coaching would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data
Shanti Bansi Coaching takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@shantibansi.com.